Alan Weiss’s Monday Morning Memo® – 02/10/2020
I'm traveling from Boston to San Francisco on United, 12 of us in first class. The guy next to me is having a hard time. The flight is two hours late because of weather, which he blames on United as
Alan Weiss’s Monday Morning Memo® – 02/03/2020
The local Dunkin' Donuts was taken over not long ago, apparently by The Tin Man from Oz, who doesn't have a brain, and according to employees, he barred giving out free dog biscuits because he was "losing his shirt" on
Alan Weiss’s Monday Morning Memo® – 01/27/2020
I have this habit of deconstructing success. I think it was prompted when Mercedes-Benz was my client, and I learned about their technique of obtaining competitors’ cars and “reverse engineering” them, to understand how they created their product. I find that
Alan Weiss’s Monday Morning Memo® – 01/20/2020
Around 11 am yesterday, I decided to drive over to my train layout and have some fun before the playoff games. Maria asked me to take some stuff over for storage, and as she opened the side door and said,
Alan Weiss’s Monday Morning Memo® – 01/13/2020
This was a week of escape. Carlos Ghosn, an arrogant, profligate businessman who led a life of nearly unrivaled opulence, was spirited out of Japan in a plebian box otherwise used for concert equipment. But his treatment by what is
Alan Weiss’s Monday Morning Memo® – 01/06/2020
The sole American highspeed train, the Acela, is capable of 186 MPH, but can only manage about 150 MPH and then only on three sections of track in the total 460 miles from Boston to Washington, DC. That’s because the
Alan Weiss’s Monday Morning Memo® – 12/30/2019
Don Imus died a couple of days ago, aged 79. Imus was the first “shock jock,” before Howard Stern, for whom the adjective “irascible” was apparently created. He was often profane, homophobic, racist, and sexist. He was fired and suspended
Alan Weiss’s Monday Morning Memo® – 12/23/2019
I coach a lot of people who regret that they can't do what they once could do. That might be physical (athletics), or travel (kids have come along), or psychological (we fear things we didn't fear before). I have a different
Alan Weiss’s Monday Morning Memo® – 12/16/2019
The managers of the restaurant where we are the best customers secretly loaded (so others wouldn't see and expect it) a huge gift basket of Italian goodies into the trunk of my car parked out front last night. A non-profit director
Alan Weiss’s Monday Morning Memo® – 12/09/2019
When I was engaged in helping my clients hire people (and when, in a universe very far away, I ran international sales forces), I focused on three traits. The first was enthusiasm, which I don't believe you can create in