Pressure Points
The Red Sox won (what I still call) the American League Pennant last night not because they had nicer uniforms, or prepared longer, or had better equipment, or even had better ball players. They won because the ball players they
German Shepherd Leadership
Bentley precedes me whenever we're going anywhere, indoors or outside, but he constantly checks over his shoulder to see if I'm still behind him or if I've veered off on a different course, or am taking a turn. This way
Add A Little Color
I post a cartoon on this site every Friday (Friday Funnies) about my dogs of years past, Koufax and Buddy Beagle. The original illustrator, after a year or two, told me he was raising his fees. There was no reason,
Dates
There is a tendency to sacrifice personal and private time to the demands of clients and prospects. We act as though we must respond to the date and time they inquire about, or they'll move on to someone else. Do you
The Price of Success
If you ever believe that your successful practice or company is golden because of your great clients and repute, I have two letters for you: GE. It was once a $500 billion concern. Now it's barely 20% of that, kicked
Conversation or Lecture?
I visited an audiologist recently for a scheduled appointment, but I had seen his colleague previously, not him. He lectured me about everything, and I felt it was an "act" he performed for all patients. I had to stop him
Bells and Whistles
SIMPLIFY whatever it is you do. There is a tropism toward complexity. Fight it. The complex is not worth more and is not more impressive. It is simply irritating. When people call me and are amazed there is no intermediary the often
There’s A Fee for that Advice
Charge your clients for new and additional work, don't do them "favors" to stay in their good graces. You may love Apple, or Emirates, or Netflix, but they all charge you for additional services not included in their contracts with you.
And, Now, Live at Five, the Weather!
Every newscast in the US looks alike. Every anchor, weather person, traffic reporter, and sports analyst looks alike. They are interchangeable. Don't be an interchangeable consultant.
Work and Play, Play and Work
Are you willing to take a few calls, answer some email when you're traveling on business, or even on vacation? If you're not, you probably call it "focus" or "compartmentalization." I call it inflexibility.