Dumb-Ass Stupid Management (Radio Hosts)
I receive weekly requests for interviews. I respect them, but I don't choose to do them all. I normally ask: What commercial channel are you on, how big is the audience, and what is their demographic? I turn down two
Rutgers and Mike Rice Revisited
This from the athletic director, after my earlier column today: "I am responsible for the decision to attempt a rehabilitation of Coach Rice," Rutgers athletics director Tim Pernetti said in statement. "Dismissal and corrective action were debated in December and I
Mike Rice at Rutgers Should Be Fired
If allegations (and there are clear videos) of abusive language and actions of Mike Rice, Rutgers basketball coach, are true, he should be fired immediately, along with the athletic director. I'm a Rutgers grad and I've contributed to the Rutgers
This Is Why Scammers Are Stupid: Rhode Island Corporate Compliance
Today I received an official looking document from Rhode Island Corporate Compliance asking for a copy of my LLC (Society for Advancement of Consulting) minutes and a fee of $125. They warned that such minutes could be requested by law,
DASM: Shell Game
Dumb-ass, stupid management: I would advise all of you, in a competitive market, not to use Shell gasoline or credit services. I've been a Shell customer since 1986—it says so right on my credit card. My credit limit has never been
DASM: The Dummies
At the request of faithful readers, my awards for Dumb-Ass Stupid Management for 2012, in anticipation of the Oscars. Herein the Dummies: • For Cowardice of Embarrassing Proportions Senior management of credit card issuing banks, who approve of routinely denying customers' charges,
You Can’t Make This Up
Here's an email I received today, with my response. I've withheld the writer's name to avoid public mockery: Alan- I've enjoyed reading your book (Million Dollar Consulting), which is very well written. I nevertheless began highlighting typos on page 133 of your
Car Trouble
My wife and I went to the Providence Auto Show last night. It was as only Rhode Island could do it—boring. We now get in as "seniors" so the tickets were $6 each. I gave the woman a hundred dollar bill,
Dumb-Ass Stupid Promotion
In case anyone out there doesn't think that spammers are stupid and mass emails aren't complete wastes of time, here is a verbatim communication received a few minutes ago. Aside from the ridiculous punctuation errors, Buddy Beagle (that's two names,
If You’re A Customer, You’ll Just Have To Wait
In the Miami airport, two huge escalators taking people to the trains that roam among miles-apart gates were stopped. There was no one to call, no signs about what to do, no way to restart them. I figured there had