The Ultimately Irrational
This is from one of my Private Roster Mentor Members, Mike Drayton in the UK, and his newsletter, Opus Performance: A parking firm in Cardiff refused to cancel a parking ticket given to a woman who had stopped to attempt to
World Class Stupid Advice
I’ve actually been told the following by “coaches” and “experts” and “gurus” over the years. They really require little explanation, except to ignore the advice completely. • Get the audience involved by asking them to raise their hands (e.g., “How many
Dumb-Ass, Stupid Management
You cannot make this up. Two case studies. Last night, with the Patriots playing like the St. Agnes School for Girls and being pummeled by the Jets, and the Giants beaten so badly by the Colts that someone should have used
Fat Bagels Is No More
I wrote here a while back of the terrible service in a local coffee shop, Fat Bagels, in the midst of huge competition on Main Street. It's been pretty much devoid of customers and is now officially closed. Another is
Ellen Dances Off
As stated here at the beginning of the season, Ellen DeGeneres acted as uncomfortably as she looked as a judge on American Idol, and she's just announced she won't be back (leaving several million on the table contractually). It was
Modernizing the Buggy Whip
Mentor Program member David Gammel sent me a fascinating url—it is a "modern" technique to calculate hourly fees (http://freelanceswitch.com/rates/)!! I'm now off to create an electric buggy whip, larger vacuum tube, and stronger struts for biplanes.
Saks Redux
I received a phone message yesterday from Dan Wolman (I may have that spelling wrong) who said he's a new assistant general manager for the men's department at Saks. He had read my blog entry (scroll down a few postings)
DASM: Saks and Delta
My latest dumb-ass, stupid management candidates: Saks Fifth Avenue, where the store manager and CEO of the parent have refused to even acknowledge a letter pointing out that on a men's floor filled with high-priced items and barren of customers, the
Rhode Island Educators: An Oxymoron?
An eight-year-old, self-assuming kid named David Morales designed a baseball cap to display patriotism as a school project, and included a couple of toy soldiers—maybe three inches long—holding tiny toy guns. The "educators" of the Tiogue School in Coventry, Rhode Island,
Discover Uncovered
I received one of those hateful automated calls today from Discover Cards, advising me of possible fraud in those mechanical tones that are so irritating and depersonalizing, and demanding that we call as soon as possible. I didn't know we