Instant Expertise (Just Add Confidence)
Don't read others' ideas to try to generate your own expertise and thought leadership. Create your own, faster than instant coffee: One minute expertise creation: 1. Identify the area of expertise (10 seconds) 2. Create three key, provocative points (20 seconds) 3. Make two
Resiliance
I stopped in a hobby store the other day, where I've been buying supplies for almost 30 years. The owner and I are about the same age, but he looks ten years older than I. I hadn't been in for
The Free Ride
Big headlines today about car service Uber raising around $18 billion, surpassing all start-ups except Facebook. Uber is a brilliant idea, but what happens from here? Obviously, there will be competitive entries from others, offering cheaper rates or particular vehicles. Perhaps
SOLD!
I passed a property today that had been for sale for some time, and saw the prominent SOLD notice pasted over the "for sale" sign. I wondered for an instant why the realtor would take the time and expense to
Brilliant Marketing
At the Four Season here in Palm Beach they take clients seriously. Later this year I'm conducting my fifth Thought Leadership Conference here. The sales manager investigated my background, and one of our daily amenities reflects my love of (and
Lessons on Thought Leadership
We're going into the second day of my annual Thought Leadership Conference in Florida. Margaret Wheatley is our guest tomorrow, following Marshall Goldsmith and David Maister in prior years. Next year, Dan Pink has already committed. Some lessons from the first
Stop Listening to Customers and Have Them Listen to You
Henry Ford said, famously, that if he had asked customers what they most wanted in transportation they would have replied, "Faster horses." Steve Jobs's biography demonstrates that he virtually never asked customers for any feedback, but simply focused on providing
Standing Out In A Crowd
In a recent episode of the addictive cable show, "The Boss," the star, Kelsey Grammar, demanded an aide remove all the Oxford commas from a speech transcript. The aide diligently accepted, and then investigated just what the heck an Oxford