Whom Are We Concerned About?
Most airports are made for planes, not customers. Most ordering sites are made for the company, not the consumer. Most instruction books are written for the technical people preparing them, not the end user. Most politicians are eager to gain office and power,
Alan Weiss’s Word of the Week™ — 01/26/2022
Word of the week™: Nugatory Of no value; futile.
Min/Max
Establish a minimum and maximum objective for your meetings—I call it "min/max." What's the minimum achievement you would consider successful, and what's the maximum? In a meeting with a buyer, the minimum might be to agree to a more in-depth
Alan Weiss’s Monday Morning Memo® – 01/24/2022
A little over a year ago we bought a Toyota pickup truck to haul the dogs and animal food around. Every animal on our property seems to love turkey grower pellets, which we buy at a feed and farm shop
If You Insist That I Work Then I’m Leaving
Have you noticed how time limits, like time expiring in football games, tend to drive performers to heightened levels of achievement? But when there are no time limits, objectives just drift on and on with less and less accountability. It might
Heavenly Intervention (Why Bad Things Happen to Bad People)
Tennis player Novak Djokovic was sent packing from the Australian Open after refusing to be vaccinated, trying for a sham medical exemption, and having appeared publicly before when he knew he had Covid. Green Bay Packers quarterback Aaron Rodgers, who
Success Is Not About Wins and Losses
Bentley has never complained that he failed to catch a ball or a Frisbee because my throw was bad. He simply retrieves it and returns it (unless he's done for the day, in which case he refuses to return it).
In the Still of the Night
Fred Paris has died at 85. He was the lead singer of the classic Doo-Wop group, The Five Satins. He wrote and performed, with them, "In the Still of the Night," one of my top five songs of the genre
Ward Realty Warning
If you're going down to the Jersey Beaches this summer, I want to remind you stay away from Paul Ward Realty. We stayed in a rental house there for many years and suddenly he reneged on our agreement for the
