The Importance of Always Striving to be on Top of Your Game
Upsets happen because teams (and people) have a range of successful behaviors. At times, the "better" team (more talented players, more money, better coaching) plays near the bottom of its successful behavior, and a lesser team will play near the
“Get Me Alan Weiss!”
The more initials I see after a person's name, the more suspicious I get that they're trying to prove value without having actually produced it, by "collecting" certifications instead of clients. Some people have told me that the initials are important
The Small Print from Small Minds
We joke about the "small print" in warnings and instructions, and idiotic admonitions such as "do not place batteries in your mouth." Dumb legalities are like glue in the works, slowing everything down. Worse, they are so "symbolically rendered" in
A Minute with Alan® — Newspaper Delivery
October 9th, 2025 Newspaper Delivery.
Please, Mr Postman….(with apologies to the Marvelettes)
My wife mistakenly put a bank deposit slip in the mailbox with the mail. The local post office told her to go to the distribution center a few miles away to talk to the supervisor. My wife pointed out that
A Minute with Alan® — First World Problems
October 8th, 2025 First World Problems.
Get Charlie
Two technicians from Verizon couldn't solve our home phone problem in four hours. Two weeks later, a third technician solved it in 15 minutes. With a large company, you can't control the expertise, critical skills, or experience of the people