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The Good Ones

I needed Apple help today for a lap top that wouldn't turn on during my vacation. When I contacted them on my iPad, they called my cell within 30 seconds. They solved the problem over the phone. No charge. Who the

Just received (I flew Jet Blue from Ft. Myers to Boston on Friday): Thank you for choosing JetBlue. The following credit has been applied to your Travel Bank account number: XXXXX Service Credit: InFlight Entertainment 15.00 We‘re sorry that DIRECTV® service didn’t work during your

From Mike Siversten in response to my Monday Morning Memo® on education, which can be found archived on this blog:   Good afternoon Alan,   John Taylor Gatto was an education reformer and revolutionary who was named New York City Teacher of the Year in

Last week I noticed two small charges on my Chase MasterCard bill which didn't look right. Sure enough, they were "pond scum" charges: Internet sites that trick you into a subscription, hoping to charge thousands of people a small sum