Toxic Workplaces? How About Toxic Employees?
Foxwoods Casino and Hotel in Connecticut has about 3,000+ employees. We went to see a show in their Great Cedar Showroom last night and everyone (valets, dealers, pit bosses, secrurity people, theater staff, etc.) was extremely polite and helpful. It
I Hope the Point Was Understood
A client told me the other day that the customer is always right. I told him he was wrong.
How to Detect A Spoiled Child
Would anyone even invite Elon Musk to a dinner party if he didn't have 186 kijillion dollars? Part of his protest against the budget bill is that it hurts Tesla (removes incentives for electric cars), which he's already hurt pretty
Can We At Least Learn?
I'm an independent voter, and I'm making what I believe is an empirical observation: In retrospect, it appears that the suspension of schooling, closing of stores and restaurants, mandatory masks, and restrictions on travel during Covid were overreactions and, in
How Do You Sound?!
People will tend to "interpret" your comments to suit their own agendas. They'll say you sound "angry, sad, disappointed, upset, confused, sanctimonious, depressed" and so forth. That's because they want you to feel that way to reinforce their own agendas.
Tipping Point
We needed 50, 40-pound bags of salt to open our salt water pool for this new season. While I could buy them from the local pool store, the transport and loading and then dispersal are tedious and difficult. I found,
Wow, That Was A Close Shave!
Gillette, which has "owned" the men's toiletry market (and a large part of the women's) had confused me with a plethora of razors, all battery powered, muliti-blade, with pro glide, power glide, propower glide, glide power pro, and so on.
Lord Knows….
It's fascinating what we take for granted. I'm a lector in church, and since I've been a professional speaker as part of my career for decades, and I'm in the Speakers Hall of Fame, I'm pretty good at it! One
Who’s on First?
I recently talked to someone who used his virtual assistant to coordinate with a speakers bureau secretary who reported to her boss, and then the boss spoke to a meeting planner at a client, who went to her boss for
Who’s Behind that Green Curtain in Oz?
What do all these "Who's Who" offers that require you buy the books, and pitches to qualify for awards once you submit payment, and articles published in minor places that you have to accompany with a paid ad mean? They