Alan Weiss’s Monday Morning Memo® – 01/28/19
So now Notre Dame has bowed to the forces of political correctness and covered beautiful murals of Columbus (bringing Christianity to the New World) because of pressure from a minority demanding that presentism supercede history. I have only this to say: We
Happy Customers Require Happy Employees
When people enjoy themselves, they learn better, and they buy more often. That's not exactly rocket science. Create interactions that are fun and uplifting. Enthusiasm is contagious. I don't buy from anyone who isn't enthused about his or her products and
Future Tense
We need to try to constantly learn from the past to improve the future, not attempt to eradicate the past as if that will change the present.
Why You and Not Another Channel?
I surf through TV morning news when I'm on the road, as I am now in Miami, and every single broadcast looks the same. Two (always diverse) anchors, a woman reporting on the traffic, usually a woman doing the weather,
Paycheck to Paycheck
Has anyone noticed that one of the revelations of the government shutdown is the number of workers who don't have reserves or savings to fund themselves through a couple of missed paychecks? And presumably, at least some of them have
Episode 68: Enemies
Why do you see enemies all around us, and why do we think we're on some exalted height? We can disagree without hating each other.
Alan Weiss’s Word of the Week™ – 01/23/19
Today's word: etiolated.
The Tough Get Going
It's easier to do the right thing in good times. It's far harder in tough times. It's the people who stand tall in the tough times I admire the most, not those who surf the good times.
DASM: American Non-Airlines
American cancelled my flight to Miami today, offered no alternative. So I'm flying to West Palm tomorrow on Jet Blue. I'm a 2-million miler on American, a first class passenger, and platinum something, and this is how they treat me!