The “Fix” Is Out
We are inculcated to "fix" things, solve problems, restore poor performance to prior, acceptable performance. Forget about it. When you're with a buyer, attempting to fix something will: Imply you can solve something quickly that the (stupid) buyer has struggled with for months. Take
Alan Weiss’s Monday Morning Memo® – 2/1/16
I have alway eschewed the kind of honors that you pay for, e.g., one of the myriad,worthless Who's Who books. I actually placed my dog, Trotsky, in one once. His check cleared the bank. Nevertheless, I have a couple of
Conspiracies and Paranoia
I'm reading more and more from people who believe there are vast conspiracies preventing their success. The conspirators are usually the government, drug companies, the media, the United Nations, the wealthy, and so forth. (Any notion of a government which
Buddy Cianci
RIP Buddy Cianci,74, former mayor of Providence and then longest serving mayor in the nation, convicted of one count (26 dismissed) of racketeering and sent to prison for six years, returned as popular radio show host and TV political commentator.
Guest Column: Consulting in High Stakes Transitions
Consulting in High Stakes Transitions Dr. Constance Dierickx Constance Dierickx is a member of the Million Dollar Consulting® Mentor Hall of Fame and a Master Mentor. Great leaders are decisive. They don’t wait for their feet to get wet before they realize
Dumb Ass Stupid Management Hall of Fame
I'm proud to announce the first entrant into the DASM Hall of Fame, and recipient of the concurrent I Didn't Come In Here And I'm Not Leaving Award: Verizon!!! We returned from Puerto Rico to find a threatening note on our door—"second
What the Hell Is Wrong with Jet Blue? (Dumb Ass Stupid Management)
I normally fly only first class, but Jet Blue has the only nonstop service from Boston to places like West Palm and San Juan. I don't like changing planes in the winter, and people convinced me that Jet Blue was
Alan Weiss’s Monday Morning Memo® – 1/25/16
There is a coffee shop in our resort hotel in San Juan where two people work at the counter. Ordering a coffee and pastry requires about five minutes for preparation and payment. It's slower than a Dunkin' Donuts drive-through, but