How Much Is “Enough”?
This question usually generates monetary estimates (guesses). I asked one group of successful consultants what they would do with $600,000 they didn't expect. Their responses ranged from purchases to philanthropy, from paying off debt to trust funds. One person vehemently
Dumb Ass Stupid Management: Customer Manipulation
Have you noticed that several major companies are sending out their bills with very short due dates, perhaps ten days away, and then follow up immediately if you're "overdue"? They then send you message that there are problems with the
Alan Weiss’s Monday Morning Memo® – 03/21/2022
Something called “prolonged grief disorder” has been added to the DSM (Diagnostic and Statistical Manual of Mental Disorders) published by the American Psychiatric Association. It is now, therefore, classified as a “mental illness” and subject to reimbursement by insurance companies
The Issue Is Where You Get Wet
I remember a New Yorker cartoon from many years ago in which the interviewer and the interviewee, sitting across the desk from each other, looked exactly alike. The interviewer was saying, "I don't know what it is about you, but I
Come on, Man: You’re Consulted with the Dalai Lama? (Or was it just a llama?)
Do you really expect to be taken seriously when you claim to be "one of the ten top motivational speakers in the world," or "one of the most prolific, best-selling authors globally," or "the country's most famous coach" (especially when
Every Time, Every Opportunity
A lot of upsets in the "March Madness" NCAA basketball tournament. Some are startling. But the fact is that individual players can have great or poor nights based on a wide variety of factors. Maybe the best team wins three
Warning About The Palms Hotel in Miami
Just a repeat warning about The Palms Hotel on the beach in Miami. I encountered bad safety hazards and management refused to meet or even return calls and emails. Horrible place for a meeting or vacation.
Good News and Bad News
The first sale is to yourself. If you have an important meeting looming with a buyer, and you're nervous and afraid of blowing it, there's an essential problem, and it's not with your skill set it's with your self-esteem. Do you believe
Funny, You Look Like A Waiter
A bartender took great pride in explaining to some people at the bar the minute differences in certain kinds of bourbon, as if he were a liquor connoisseur.. (One you have a glass of bourbon you don't really appreciate distinctions