Ideally
Years ago an experiment showed that Dunkin' Donuts customers and Starbucks customers, asked to use the other coffeeshop for a month with all their coffee paid for, all refused to change to the other store at the end of the
Introductions
The key to successfully eliciting quality referrals is to ask for specific names or titles. Example: Would you introduce me to your counterpart in Europe? Would you introduce me to Mary Jones, your CFO? When you merely ask for "names" you'll either hear "Let
In Person
Are you scheduling any "live" events and/or meetings in the second quarter and beyond? You can always cancel them, but it's time to demonstrate that you're aggressively doing business. You can't network well on Zoom!
Develop the Stars
The mistake most organizations make with their investments is in desperately trying to develop all performers to perform at the top levels. That kind of performance isn't merely a question of skills development, no matter what human resources latest fad
Small Business Shouldn’t Mean Small Thinking
The stock market and the economy are two different things, not intimately related. While the market reaches record heights, businesses are closing on Main Street. One thing we can learn is this: The less money you have, the more important are
One of the Team
If you really want to appear as part of the client's team and a partner of the buyer, stop parking in the "visitors" parking spaces.
Leverage
Archimedes said, "Give me a lever and I can move the world." Find the lever that will move your buyer to begin immediately. The probability is that it will be more personal than organizational.
Jumping Ahead
Try using this phrase with buyers "on the fence": Why don't we cut to the chase? I'll provide you with a proposal that will focus on the objectives and value of the project along with your investment and a dramatic
Never Go Back
What you need to be helping clients with now—and promoting to prospects—is NOT how to "return to normal" with the vaccine ramifications. The test now is using what we've learned or jury-rigged (remote meetings, internet sales and service, working at
The Screaming Sellers
I love the videos of the guys (it's never women, only men) striding across a stage, shouting into a mike, telling people how to "sell." They always seem on the verge of a heart attack or some kind of spasm.