Football Lessons
Tom Brady is going to the Super Bowl for the tenth time, this time with the Buccaneers, and the Packers and Aaron Rodgers lost their fourth consecutive conference title game because the Buc's coach made a great decision to try
Destiny
As you head into 2021, I'm hoping you see a bright future (I do). Remember, everyone likes a bright future, especially your prospects, who are emotionally connected to anything providing better times quickly. It's not the future that frightens them. It's
Dig We Must for A Greater New York (ConEd utility slogan)
If you've ever tried to repair a stone wall you know it's quite tricky because once you remove the upper rocks you've changed the underlying structure. Whenever we investigate and intervene in issues—even as simply an observer—we tend to change
I’d Like A Cheeseburger and Three Acres
My lawn/landscaping crew is now removing the last of the leaves on the ground ejected by a hundred deciduous trees ringing the yard. In the summer, they cut the grass. In the fall, they remove leaves. In the winter, they
Confronting the Issue
Your buyers need confidence. They need to exert it for their employees and customers, and they need it from those helping them. In ambiguous times you have to be bolder, more assertive, and more provocative than ever. You can't dance
Do Me A Favor….
You have to give to get. Approaching someone for a favor works, but it doesn't create an ongoing or peer relationship. When you offer a benefit or a favor to someone else, then you create reciprocity. If I provide leads
Resilience
My dentist's office, which normally repairs cracked and grinded teeth about ten times a year, is now doing that ten times a month. People need calm, confidence, and comfort. So do businesses. That's the value we need to be providing. Richard
Honk!
We've owned a couple of Jaguars along the way (the car, not the cat). Jags are fine cars but, historically, notoriously poorly built. When Ford purchased them many years ago—a disastrous acquisition—a group of Ford executives visited a plant in
The “if….then….” Proposition
A good consultant provides the buyer with the "if
Appropriate Deafness
Many years ago, when one of my kids was in fourth grade, we went to an open house at the school. They were held in the evening so both parents could attend, not like today (if they're held at all