The Abundance of NO NORMAL™
Most authorities are predicting about six percent growth over the next year, which would be the most in almost 40 years. There is no "return to normal," nor an oxymoronic "new normal." There is only "NO NORMAL™." The "through line"
Here’s A Tip
Food preparers and servers are the worst paid of any professional group, averaging about $25,000 per year. Some employees who work for tips earn a base pay as little as $2.50 per hour (source: New York Times). There are large dislocations
NO NORMAL™
My concept of the immediate future is NO NORMAL™. Not "back to normal" or a "new normal." We're going to have to be agile and maneuverable and deal with ambiguity and turmoil continually. We need to use disruption and volatility
Validation
My observation and experience is that business leaders are looking for confidence and validation. These remain tumultuous times, but no one can afford to merely stand still. Even if you're on the right road, if you're not moving you're going
Here’s What, Why, and How (to fix it)
As a problem solver, use empirical evidence to discover the extent to which things are happening. This will limit the area to be studied (what, where, when, how much). Then ask "Why" it's happening, and use interpretation of evidence to find
Truth in Advertising
I was in the mood for something "different" in the coffee shop this morning, so I perused the menu which I'd never really done. It was staggering. I asked the owner, "How is this?" "This" was some kind of chai/mocha/absinthe
Football Lessons
Tom Brady is going to the Super Bowl for the tenth time, this time with the Buccaneers, and the Packers and Aaron Rodgers lost their fourth consecutive conference title game because the Buc's coach made a great decision to try
Destiny
As you head into 2021, I'm hoping you see a bright future (I do). Remember, everyone likes a bright future, especially your prospects, who are emotionally connected to anything providing better times quickly. It's not the future that frightens them. It's
Dig We Must for A Greater New York (ConEd utility slogan)
If you've ever tried to repair a stone wall you know it's quite tricky because once you remove the upper rocks you've changed the underlying structure. Whenever we investigate and intervene in issues—even as simply an observer—we tend to change
I’d Like A Cheeseburger and Three Acres
My lawn/landscaping crew is now removing the last of the leaves on the ground ejected by a hundred deciduous trees ringing the yard. In the summer, they cut the grass. In the fall, they remove leaves. In the winter, they