“Uber”: Definition is “an extreme example”
An Uber driver picked us up right on time in Manhattan last evening during a thunderstorm. Another was waiting for us outside the theater on time when a dozen theaters were emptying on to the streets. Every Uber driver we've
Media Mayhem
When we were preparing to visit Paris for both business and pleasure two weeks ago, I asked my business colleagues if they were at all concerned about the media coverage of the strikes and street violence. They said they thought
Preservation
I learned at the Louvre that there is an informal agreement among museums: Drawings can be on display for three months consecutively, but only in darker rooms, and then must be "retired" for three years to total darkness and not
I’m Not Working, I’m Contributing
I'm hosting a program at the Lotte Palace Hotel in New York. This is a slow time for them traditionally. So we have even more staff support than usual, and everyone is terrific. People want to be engaged in performing productive
Frosty Remained Unbuilt in the City
The news was overflowing in the Northeast about snow, especially in New York City. This has been one of the mildest winters on record, and five inches did hit the suburbs in some places. So what? You live in these
Ant Man
My wife made me promise to take her to BJs yesterday. I found myself in an enormous parking lot entering a gigantic warehouse. No frills, huge carts, and inventory stacked up to the ceilings, maybe 30 feet above. I was an
Who Needs the Concorde?
The British Air flight out of Heathrow was an hour late departing because they couldn't find a tug—for a jumbo jet, international flight! Yet we arrived in Boston a half-hour early! So there are time warps over the Atlantic. The cabin
Driving for Better and Worse
Here in London, the streets are often very narrow, confusing, and hard to navigate (especially around all the Rolls Royces). Some two-way streets allow only room for one car at a time in either direction. And then there are the
The Joys of the Remote Business
I was a guest speaker yesterday for a conference in Mumbai with the topic "Fulcrum—Decoding the future of Consulting." There were 150+ people on a the Zoom session, which also featured Q&A. I was impressed with the great civility and
Did You Know That A Pumpkin Is A Gourd?
I think it's great how much people get into the spirit of Halloween! There are lawn displays of huge spiders and decapitated people. Pumpkins are all over the place. I've yet to find a group or a cause protesting, though